Refund Policy for AI Growth Group LLC Consulting Engagements

Last updated: July 8, 2024

1. Overview

At AI Growth Group LLC, we are committed to delivering high-quality AI consulting services. We understand that circumstances may arise where a client might seek a refund. This policy outlines our approach to refunds for our consulting engagements.

2. Nature of Consulting Services

Our services primarily consist of AI consulting engagements, which are customized to each client's specific needs. Due to the bespoke nature of these services, our refund policy is designed to be fair to both our clients and our business.

3. Eligibility for Refunds

Refunds may be considered under the following circumstances:

- Failure to deliver the agreed-upon consulting services

- Significant deviation from the scope of work outlined in the consulting agreement

- Cancellation of services within the specified timeframe as per the consulting agreement

4. Refund Process

To request a refund:

1. Contact your designated project manager or our customer support team at [hello@aigrowthgroup.com]

2. Provide details of your consulting engagement and the reason for the refund request

3. Our team will review your request within 5 business days

5. Refund Evaluation

Each refund request will be evaluated on a case-by-case basis, taking into account:

- The stage of the consulting engagement

- The amount of work already completed

- The resources allocated to the project

6. Partial Refunds

In many cases, if a refund is warranted, it may be partial rather than full. This is because consulting work often involves significant upfront planning and resource allocation.

7. Non-Refundable Items

Certain aspects of our consulting services are non-refundable, including:

- Initial discovery and planning sessions

- Work that has already been delivered and approved by the client

- Time and resources already invested in the project

8. Cancellation of Ongoing Engagements

For ongoing consulting engagements, clients may terminate the contract as per the terms specified in the consulting agreement. Any refunds or payments due will be calculated based on the work completed up to the point of termination.

9. Timeframe for Refunds

If a refund is approved, we will process it within 10 business days of the approval. The refund will be issued using the original payment method.

10. Dispute Resolution

In the event of a dispute regarding a refund, we encourage open communication to reach a mutually satisfactory resolution. If needed, we may suggest mediation or other forms of alternative dispute resolution.

11. Changes to This Policy

We reserve the right to modify this Refund Policy at any time. Any changes will be communicated to current clients and posted on our website.

12. Contact Us

If you have any questions about this Refund Policy or wish to discuss a potential refund, please contact us at [hello@aigrowthgroup.com].